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The 'Your Solutions' online training series has been developed to provide a road map for Pharmacy owners to successfully compete against discount pharmacy chains and provide the building blocks to transform the pharmacy business into a profitable and highly valued community health destination. The training modules contained in the 'Your Solutions' series cover key retail disciplines necessary for creating a credible health destination offer. Learning modules include: |
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Module Information |
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Module 1: How to Sell Solutions Session Time: 20minutes Scored Quiz: 10 minutes Individual Reporting Available Now: Free Trial |
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Learning Objectives: To provide pharmacy staff with an understanding of: • The current state of the Australian pharmacy industry. • The difference between ‘add-on selling and solution selling. • The basic principles behind solution selling. • Key points to begin changing to a solutions based pharmacy. |
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Module 2: Lifting the Average Sale: Session Time: 20minutes Scored Quiz: 10 minutes Individual Reporting Available Now: |
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Learning Objectives: • What is the average sale and why is it so important. • Average sale can drop by 30% in peak period – learn how to fix this. • How merchandising impacts on the average sale. • Selling ‘bundles’ • Targets based on the average sale. • Reviewing average sale performance. |
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Module 3: Store Planning Session Time: 30minutes Scored Quiz: 10 minutes Individual Reporting Available Now: |
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Learning Objectives: • Understand your customer • The competitive landscape • What do you want to stand for? • Form Follows function? • Location, Location, Location. |
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Module 4: 6 Principles of Traffic Flow Session Time: 20minutes Individual Reporting Available Now: |
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Learning Objectives: 1. Concentrate on the merchandise. 2. Don't restrict the traffic flow 3. Traffic flow options. 4. Visibility & Access 5. Making it easy to buy more 6. Identify the path to purchase. |
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