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       The 'Your Solutions' online training series has been developed to provide a road map for Pharmacy owners to successfully compete against discount pharmacy chains and provide the building blocks to transform the pharmacy business into a profitable and highly valued community health destination.

The training modules contained in the 'Your Solutions' series cover key retail disciplines necessary for creating a credible health destination offer. Learning modules include:
 
Module Information

 






Module 1:
How to Sell Solutions
Session Time: 20minutes
Scored Quiz: 10 minutes
Individual Reporting
Available Now: Free Trial

Learning Objectives:
To provide pharmacy staff with an understanding of:
• The current state of the Australian pharmacy industry.
• The difference between ‘add-on selling and solution selling.
• The basic principles behind solution selling.
• Key points to begin changing to a solutions based pharmacy.

 


 


Module 2:
Lifting the Average Sale:

Session Time: 20minutes
Scored Quiz: 10 minutes
Individual Reporting
Available Now:

Learning Objectives:
• What is the average sale and why is it so important.
• Average sale can drop by 30% in peak period – learn how to fix this.
• How merchandising impacts on the average sale.
• Selling ‘bundles’
• Targets based on the average sale.
• Reviewing average sale performance.

 







Module 3:
Store Planning

Session Time: 30minutes
Scored Quiz: 10 minutes

Individual Reporting

Available Now:


Learning Objectives:
• Understand your customer
• The competitive landscape
• What do you want to stand for?
• Form Follows function?
• Location, Location, Location.


 






Module 4:
6 Principles of Traffic Flow

Session Time: 20minutes
Individual Reporting

Available Now:

Learning Objectives:
1. Concentrate on the merchandise.
2. Don't restrict the traffic flow
3. Traffic flow options.
4. Visibility & Access
5. Making it easy to buy more
6. Identify the path to purchase.

 










E-Learning Service Agreement